Frequently Asked Questions

Absolutely. Every window cleaning service includes screen cleaning, track cleaning, and sill wiping at no extra charge. We believe a clean window means the whole window — not just the glass.

If it rains within 7 days of your service and leaves water spots on your windows, we will come back and re-clean them at no charge. We stand behind our work.

When done correctly, pressure washing is completely safe for concrete and pavers. Our technicians are trained to use the appropriate pressure settings and techniques for each surface type to ensure no damage occurs.

A standard driveway typically takes 1–2 hours. Larger areas like full patios, pool decks, or multiple surfaces will take longer. We will provide a time estimate with your quote.

Yes, when done by a professional with the right equipment. We use soft brushes, purified water, and no harsh chemicals to ensure your panels are cleaned without scratching the glass or damaging the coatings.

We recommend 2–4 cleanings per year for most Utah homes. If you have bird activity, nearby trees, or experience dusty conditions, more frequent cleaning may be beneficial.

Clogged gutters cause water to overflow and pool around your foundation, damage fascia boards, cause roof leaks, and create conditions for mold and pest infestations. Regular cleaning is one of the most cost-effective ways to protect your home.

Yes. We flush every downspout as part of our standard service. If a downspout is clogged, we use specialized equipment to clear the blockage and ensure water is flowing freely.

It helps to clear the windowsill area if you have items there, but you do not need to move heavy furniture. Our technicians work carefully around your belongings and will move lightweight items as needed.

Yes. We use cleaning solutions and tools that are safe for tinted and filmed glass. Let us know during booking if any of your windows have film so we can use the appropriate technique.

We will flag any damaged screens during the cleaning and let you know before we reinstall them. We can recommend a screen repair or replacement option if needed.

Yes — if you just want screens cleaned as a standalone service, we can do that. Contact us for a quote based on the number of screens you have.

Yes. Soft washing is specifically designed for surfaces that cannot handle high pressure. We use biodegradable, surface-safe solutions that will not damage your siding, roofing materials, or landscaping when applied correctly.

Because soft washing kills organic growth at the root, results typically last 2–5 times longer than traditional pressure washing. Most surfaces stay clean for 2–4 years depending on the environment.

We clean gas grills, charcoal grills, and pellet grills. The process varies slightly by grill type. Contact us with your grill make and model if you have any questions.

Beyond appearance, grease and carbon buildup is a genuine fire hazard. It can also cause uneven heating, flare-ups, and off flavors in your food. A clean grill performs better and is significantly safer.

Window tracks are surprisingly neglected — most accumulate years of dust, dead insects, moisture residue, and debris that is difficult to clean without the right tools. Even in relatively clean homes, the tracks are often noticeably dirty when examined closely.

Yes. Sliding door tracks are among the worst offenders for buildup. We clean those as well, whether they are part of a window cleaning job or as a standalone request.

Absolutely. We schedule commercial jobs during whatever time works best for your business — early morning, evenings, or weekends. We want to be as minimally disruptive as possible.

Yes. We offer flexible recurring service agreements for commercial clients. Whether you need weekly, monthly, or seasonal cleaning, we can build a plan that fits your property and budget.

Yes. Takedown and storage are included in our installation packages. We will schedule a takedown appointment after the holiday season at a time that works for you.

As early as possible. We open bookings in September and our schedule typically fills up by mid-October. If you want to guarantee a spot before Thanksgiving, book early.

No — many of our clients provide a key or door code and prefer not to be home. We are fully insured and background-checked so you can trust us in your home.

Yes. We bring all cleaning supplies and equipment with us. If you have specific products you prefer we use — for example, due to allergies or sensitivities — just let us know in advance.